Volunteers provide one-off crisis support over the phone to people who could benefit from immediate and short-term assistance to cope with crisis or distress.

170 hours including approximately 80 hours of placement and internship over a 12-month period delivered by a local Lifeline centre as a Lifeline Australia delivery partner

Be over the age of 18 and an Australian/New Zealand citizen or have a valid visa with no study restrictions

Police Check and Working with Children or Working with Vulnerable People Check relevant to your State/Territory

A student contribution towards the cost of the nationally accredited Crisis Support Workplace Training course. Lifeline centres subsidise the cost of training. To find out more, please contact your local Centre.

Accredited CHCSS00113 - Crisis Support Skill Set Training which includes a nationally recognised Statement of Attainment of 3 Units of Competency. The accredited crisis support training is delivered on behalf of Lifeline Australia RTO 88036 by the local Lifeline Centres

Travel to your local centre

Minimum 4 hrs per fortnight

Volunteers provide one-off crisis support to people via online Chat and Text (SMS) who could benefit from immediate and short-term assistance to cope with crisis or distress.

40-50 hours of training over a 12-week period

Be over the age of 18

Police Check and Working with Children or Working with Vulnerable People Check relevant to your State/Territory.

Training is free. No student contribution required.

Non-Accredited

Work from home

Minimum 4 hrs per fortnight