Volunteers provide one-off crisis support over the phone to people who could benefit from immediate and short-term assistance to cope with crisis or distress.

Face-to-face training at our Gordon Training Rooms over 13 weeks. Includes theory, practice and placement. This comprehensive training program develops your skills and will not only help the public but will teach you techniques to use everyday with family and friends. An internship follows and after 12 months you will be a fully accredited Lifeline Crisis Supporter. 

Be over the age of 18 and an Australian/New Zealand citizen or have a valid visa with no study restrictions

Fit to Work (criminal record check) and Working with Children Check.

A student contribution towards the cost of the nationally accredited Crisis Support Workplace Training course. Lifeline centres subsidise the cost of training. To find out more, please contact us at training@lifelineh2h.org.au

Accredited CHCSS00113 - Crisis Support Skill Set Training which includes a nationally recognised Statement of Attainment of 3 Units of Competency. The accredited crisis support training is delivered on behalf of Lifeline Australia RTO 88036.

Park Avenue

Gordon NSW 2072 

(Parking and Gordon Station are close) 

4 hours per fortnight after initial training 

Volunteers provide one-off crisis support to people via online Chat and Text (SMS) who could benefit from immediate and short-term assistance to cope with crisis or distress.

40-50 hours of training over a 12-week period including placement. This is an online course and you will be supported through the modules by our H2HS training coaches who are there to make your learning experience a positive one. 

Be over the age of 18

Fit to Work (criminal record check) and Working with Children Check.

No Training Fee 

Non-Accredited

Minimum 4 hrs per fortnight